Warranty

By |2026-02-02T11:44:56+00:00February 2nd, 2026|

Warranty – General
For products designed, specified and manufactured by Electrum, Electrum warrants that the product is free from defects in design, material selection, and workmanship under normal and intended use, in accordance with the agreed specification.

Warranty – Contract Manufacturing
For products manufactured based on Customer-provided or Customer-specified designs, drawings, materials, or technical requirements, Electrum warrants the […]

RMA – How to Submit a Warranty Claim

By |2026-02-18T13:28:49+00:00February 2nd, 2026|

To help us process your RMA request efficiently and fairly, we kindly ask you to provide the information listed below.
If some details are not available, please submit what you can — we will follow up if needed.

Required information

  • Product article number and serial number (available on product sticker)
  • Description of the issue
  • When did the […]
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